Our dogs and puppies receive top-notch care from a team of full-time veterinarians and technicians, supported by outside specialists and volunteers. Our dogs love to visit the clinics not only for the treats but for the love and attention they receive. The inviting examination rooms are equipped with hydraulic lift examining tables and scales, and the clinics are outfitted with the latest in high-tech medical equipment (and, we're proud to say, they are accredited by the American Animal Hospital Association).
Our veterinarians and registered veterinary technicians are there for the dogs throughout their lives, and are available by phone 24 hours a day for emergencies. From the time they are puppies receiving vaccinations, until they are working Guide Dogs in the field, our veterinarians ensure their continued health. The pups all receive their earliest care in our clinics and as they go into their puppy raising homes, our staff consults with the raisers' local veterinarians. Once back at our campuses as adolescents, the dogs all are reacquainted with our veterinary staff who do their check-ups during their formal guidework training. And when the dogs graduate as guides, our staff veterinarians consult with their peers throughout the United States and Canada where the dogs live and work.
Some of the procedures our dogs and pups receive at our campus clinics include:
- Spay/Neuter surgeries
- Digital X-rays (to check their hips and joints)
- Ophthalmology exams
- Physical exams
- Dental prophylaxis, extractions and digital x-rays
- Endoscopy (to retrieve foreign objects and evaluate internal organs)
- Ultrasounds (to monitor the status of in-utero puppies, or to check a dog's heart and other organs)
- Electrocardiagrams (to check their hearts)
- On campus consultations from veterinary specialisits Radiology, Dermatology, Orthopedic
- Physical rehabilitation
Once the dogs are paired with students in our class training program, the veterinarians review the dogs' medical histories for the students to take with them to their local veterinarians.
Our client service coordinators answer incoming calls on multi-line phones, file medical records, update computer files, schedule appointments, restock medical supplies and fill prescriptions.