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Program Overview:

The Veterinary Financial Assistance (VFA) Program is in place to support you if you are in need of financial assistance in providing veterinary care for your Guide Dog. Please refer to detail sheets for all the areas below and more to answer questions you may have. You will always be asked to assist with whatever portion of the bill you can.

  • Wellness care: Up to $250 can be applied to veterinary visits with no approval necessary prior to the visits for routine wellness care. This cost is to be paid up front by graduates. If requested, GDB will reimburse the cost for these visits.
  • For financial assistance with any other veterinary visits or prescriptions, graduates must obtain approval in advance by contacting the Support Center at (800) 295-4050 / You will be issued an authorization number and this number must accompany your request for reimbursement.
  • Flea and Heartworm preventatives: We are excited to share that through a partnership with Merial, Guide Dogs for the Blind will now be able to provide both Heartgard Heartworm Prevention and Frontline Flea and Tick Prevention directly to those Graduates in the United States. To order your supplies, contact the Support Center at 800 295-4050. We will no longer reimburse graduates for these products if purchased elsewhere. For grads living outside the US, GDB will reimburse up to $250 annually toward the combined cost of these two products. This cost is to be paid up front by graduates. No approval is required prior to purchase. If your guide dog is unable to take Heartgard and Frontline, please contact the Support Center so alternate products can be evaluated and supplied.
  • The VFA Program includes a list of items for which GDB will not reimburse. Please refer to the non-reimbursement list prior to seeking financial assistance.
  • Reimbursements will not be made for bills over 90 days old. Please work with your veterinarian to ensure that bills are submitted to GDB in a timely manner.
  • The reimbursement process will require that both the completed GDB reimbursement form and the itemized invoice are mailed together to GDB.
  • Tax deductions may be taken for veterinary bills you pay on your own.

The following fact sheets are available to help answer additional questions you may have. All files below are in Word format.

If you have questions, please contact the Support Center by calling 1-800-295-4050.