Guide Dogs are amazing animals, and quite a sight to behold when working with their partners amidst busy pedestrian traffic or across congested city streets. But perhaps even just as amazing are people's reactions to the dogs. Our alumni meet people every single day who either want to pet, feed or interact with their dogs, to those who believe that the dogs should not be allowed in public places. Either way, Guide Dogs is committed to educating people about the work of a Guide Dog, and why it's important to understand some basic guidelines regarding Guide Dog access and etiquette.
At Guide Dogs, we assist our alumni who have experienced access discrimination by providing resource materials, communicating with the specific companies or organizations denying access, and addressing access issues in public service announcements, interviews, conferences and literature.
- An overview of the Americans with Disabilities Acts (ADA)
- A guide to U.S. disability rights laws
- Individual U.S. state and Canadian province access laws
- State of California penal, vehicle and civil codes with ADA penalties
Etiquette tips on meeting a person who is blind
Etiquette tips on meeting a working Guide Dog team
Allowing Guide Dogs to Enter Hawaii Without Quarantine (link to State of Hawaii's site - opens in a new window)
News Article: Talking over the disabled is an insult to them
News Article: Airlines, disabled passengers weigh proposed access rules
FAQ for businesses regarding Guide Dog access
How Can I Help You?
Etiquette Fact Sheet: in Arabic, Chinese, Farsi, French Canadian, Hindi, Japanese, Korean, and Vietnamese
Access message: in Chinese, Korean, Spanish, Tagalog (PDF)
California Hotel and Lodging Association's "We welcome service animals" program