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AGS Field Managers and Their Territories

Guide Dogs for the Blind has Field Service Managers located throughout the United States and Canada.  The Field Service Managers coach and help problem-solve issues related to guidework, dog care or behavioral problems with the graduates.

Field Services Areas:

For all phone support, please call the support center at (800)295-4050

The following is a list of the states and provinces within each zone and the managers that service that zone:
  • Southern California and Arizona—Field Manager Keith Tomlinson:
  • Arizona and Southern California including San Luis Obispo, Kern and San Bernardino counties.
  • Northern California, Nevada, Hawaii—Field Manager Jim Power:
  • Nevada, Hawaii and Northern California including Monterey, Kings, Tulare and Inyo counties. Clients residing overseas.
  • Pacific Northwest Zone—Field Manager Charles Nathan:
  • Oregon, Washington, Idaho, Alaska and the Canadian Province of British Columbia.
  • Northeast Zone—Field Manager Chuck Farrugia:
  • Ohio, Indiana, Michigan, Pennsylvania, New York, New Jersey, Connecticut, Maine, Massachusetts, Rhode Island, Vermont, New Hampshire, Maryland, Washington DC, Virginia and the Canadian Provinces of Ontario, Quebec, New Brunswick, Nova Scotia and Newfoundland.
  • Mid-West Zone—Field Manager Lauren Ross:
  • Illinois, Iowa, Wisconsin, Minnesota, Kansas, New Mexico, Colorado, Utah, Nebraska, Wyoming, N. Dakota, S. Dakota, Montana and the Canadian Provinces of Manitoba, Saskatchewan and Alberta.
  • Southwest Zone—Field Manager Bill Archie:
  • W. Virginia, Kentucky, Tennessee, Missouri, Alabama, Louisiana, Arkansas, Mississippi, N. Carolina, S. Carolina, Georgia, Texas, Oklahoma and Florida.

We're dedicated to expanding the web of support for blind people and their guides in their communities. Through our strong connections with local veterinarians, puppy raising clubs, agencies and organizations, we have a powerful network at the ready to offer support and camaraderie. Our extensive follow-up program is the most comprehensive of its kind, including everything from phone consultation, personal home visits, education, advocacy, networking and many things in between!
Our commitment continues through the working life of the dogs, their retirement and beyond.
  • Our professionally certified instructors are stationed across the United States to provide in-home assessment and assistance to our alumni. We also offer telephone counseling for dog management, veterinary questions, or mobility concerns.
  • We have a professional peer counselor on staff that is available for consultation on emotional issues, such as family adjustment or a dog's retirement.
  • Our Veterinary Care Partnership Program ensures that all of our dogs receive the quality health care they deserve; financial assistance is available when needed to reimburse alumni for some of the cost of veterinary care. Our staff veterinarians are always available for consultations with local veterinarians.
  • We provide access and discrimination assistance upon request, such as information regarding pertinent laws and penal codes to individuals or businesses to prevent denial of access or other discrimination against Guide Dog users.
We promote responsible pet ownership, including law enforcement training, in an effort to address the problem of attacks by loose or uncontrolled dogs.